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6 Questions to Ask Your Loved One's Nursing Home During Covid-19

1. Has anyone in the nursing home tested positive for COVID-19?

It’s important to consider both residents and staff as well. Also ask if any vendors who have entered and exited the facility have tested positive.

2. What is the nursing home doing to prevent infections?

You must know what safety protocols are in place when entering and exiting the facility. Be sure to ask how often staff is washing their hands and how often they are getting their temperature taken.

3. Does nursing home staff have the personal protective equipment (PPE) that they need to stay safe, and keep their patients safe?

It’s vital the facility has a plethora of face masks, gloves, and gowns. The staff must also be trained on how to use such materials in the most effective manner possible. Lastly ask if there is shortage of PPE, what is the facility’s plan on attaining more?

4. What is the nursing home doing to help residents stay connected with their families or other loved ones during this time?

Mental health is just as important as physical health. Stay connected with loved ones is super important to ensure proper mental health. Be sure the facility is setting up “Virtual Visitation.” This can either be in the form of phone calls or video chats. Either way it’s imperative that there is a system in place to make sure all residents have adequate time for virtual visitors.

5. What is the plan for the nursing home to communicate important information to both residents and families on a regular basis?

Be sure to understand the organizations preferred method of communication. Is it text messages, phone calls, or email? Also make sure they have all your correct contact information. It is also necessary they have a second emergency contact on file in case they can’t get a hold of you.

6. Is the nursing home currently at full staffing levels for nurses, aides, and other workers?

Ask if the facility has an adequate amount of staff and nurses to meet all residents needs. Your loved ones depend on this care, so it’s important you make sure it’s available. Make sure the facility is fully staffed and able to handle all possible situations.

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